Description

Explore the Underground Magic of Río Secreto: An Adventure Like No Other. Be amazed by the crystal-clear freshwater and the ancient stories carved into the walls of this breathtaking underground museum. Over thousands of years, erosion has sculpted incredible natural settings adorned with stalactites and stalagmites that seem to come from another world.Upon arrival, our expert guides will greet you and provide safety instructions along with the necessary equipment. Before entering the underground river, you’ll walk along jungle trails and take part in a meaningful Mayan welcome ceremony. The journey through the river includes a guided tour of approximately 800 meters and lasts around 1 hour and 30 minutes. Youll walk and swim through pristine waters, surrounded by ancient rock formations, in an atmosphere of deep connection with nature. At the end of your adventure, you’ll toast with a traditional Mayan liqueur Xtabentún and enjoy a delicious buffet meal to recharge your energy. Suit up, reconnect with nature, and get ready for a one of a kind experience full of wonder and adventure.

Important information

Meeting Point and Arrival Time

• The waiting time for our transportation service is between 15 to 60 minutes.
• It is recommended to arrive at the meeting point 10 to 15 minutes before the scheduled time.
• Our drivers are not allowed to wait more than 10 minutes past the scheduled time.

Transportation Service Details

• For all our RoundTrip transportation services, our drivers will pick you up directly at your hotel door.
• If the requested service is shared transportation, please note that there will be quick stops at other accommodations.
• Vehicle models may vary depending on availability.

Special Conditions

• Child seats are available upon request. We recommend adding them during the purchase process, as each child seat counts as an additional passenger.
• Wheelchairs occupying a seat must be registered as an additional passenger.

Luggage

• Each passenger is allowed a maximum of 3 pieces of luggage. If you have additional luggage or oversized items (surfboards, excessive fishing equipment, or more than one set of golf clubs, etc.), extra charges may apply.
• To avoid these charges, you can request an additional seat for these items during the purchase process.

Cancellation policy

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

FAQ´s

Frequently Asked Questions about Gray Line Transportation Service